TNT has signed a five-year business process outsourcing (BPO) contract with Accenture (NYSE:ACN), as part of its drive to focus on core express delivery activities, reduce indirect costs and improve operational efficiencies. The contract will see Accenture manage transactional activities related to finance & accounting, procurement and data entry…news | 02.07.2015
It’s not always appreciated that there are no national health service general practitioners in the UK – although they’re funded by the health service they are in fact individual private businesses. So there’s no single standard way in which they handle their back office activities, which is how a group…news | 02.07.2015
After years of suspicion over whether public sector outsourcing contracts are being scrutinised properly, there’s now evidence – the National Audit Office has published a report suggesting only 31% of contracts have proper oversight, the Guardian reports. The public spending watchdog came to its conclusion after looking at £35bn of…news | 01.07.2015
Indian ITO giant Tech Mahindra has posted a profit warning, the first such warning most people can remember from an outsourcing company in this territory. The Register hints that it’s the “first sign” of a downturn in the Indian outsourcing economy; given the numbers of informal warnings and commentaries that…news | 30.06.2015
Markets are always in a state of flux but the mid-tier outsourcing arena may be more than most, according to a piece on the Live Mint website. It speculates that the mid tier outsourcing market is likely to struggle in the medium term. The reasons are fairly straightforward; the middle…news | 29.06.2015
The Transformation of Shared Service Centers
The Loughborough Center for Global Sourcing and Services is undertaking a major research enquiry into the continuing development of Shared Service Centers (SSCs). This large-scale survey aims to produce objective research into the way SSCs are being transformed, the impact on skills and professions together with the strategic positioning of…
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Content is informative, not obvious, and it has experienced voices in there.